Sep 2, 2024
In my experience and that of many authors, users at bad at predicting the value of potential/future features. In my view this reduces the validity of applying the Kano model for prospective research.
In my experience and that of many authors, users at bad at predicting the value of potential/future features. In my view this reduces the validity of applying the Kano model for prospective research.
Designing software since 1998. Worked at Fortune 100 companies. Co-founded two startups that didn’t make it. Currently teaching UX design at UPM University.