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An interesting article, but I don't see it has much to do with actually reframing the problem but with framing the product, which is something most of us UX designers do typically.

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Javier Aragones
Javier Aragones

Written by Javier Aragones

Designing software since 1998. Worked at Fortune 100 companies. Co-founded two startups that didn’t make it. Currently teaching UX design at UPM University.

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